If you sell batteries then you probably already know that your customers need to know when they buy a battery that it's charged, fully functional and ready to go. After all, that's the main purpose of having it in the first place. It's important for customers, but it's very important when those customers are buying batteries to use in their UPS battery backup systems. If you sell ups replacement batteries for UPS battery backup systems, the best way to prove to a customer that the batteries you are selling are high quality and fully functional is to test the product for the customer by using a good battery tester. Obviously if the person is ordering from you over the Internet or the phone you can't test it right in front of them, but it is still just good customer service to test the battery before handing it off to a customer.
Testing before selling is also good protection for you. If a customer decides that he or she wants money back and says that the product is faulty, you have already tested it and the customer knows the battery was working at the time you sold it. If you have proof it was not defective when sold, you can protect yourself from credit card chargebacks or having to give a refund. Whenever you sell a product like a battery that is only worth something if it works.
Sometimes batteries will be defective, old, or will simply not work. That's just part of doing business, but if you use a proven battery tester to test each one before you put it out on the sales floor, you can catch the ones that don't work and keep them from getting into your customer's hands. It's better to pull a battery off the shelves then to leave it on the shelves and have to deal with an angry customer. Chances are the customer won't test the battery prior to installation. They'll just install it and you won't find out that the battery was defective until the customer calls you angrily to tell you that the battery backup failed. No battery seller wants to have that happen. So your best bet is to test with a proven and recommended battery tester to make sure that doesn't happen.
Testing before selling is also good protection for you. If a customer decides that he or she wants money back and says that the product is faulty, you have already tested it and the customer knows the battery was working at the time you sold it. If you have proof it was not defective when sold, you can protect yourself from credit card chargebacks or having to give a refund. Whenever you sell a product like a battery that is only worth something if it works.
Sometimes batteries will be defective, old, or will simply not work. That's just part of doing business, but if you use a proven battery tester to test each one before you put it out on the sales floor, you can catch the ones that don't work and keep them from getting into your customer's hands. It's better to pull a battery off the shelves then to leave it on the shelves and have to deal with an angry customer. Chances are the customer won't test the battery prior to installation. They'll just install it and you won't find out that the battery was defective until the customer calls you angrily to tell you that the battery backup failed. No battery seller wants to have that happen. So your best bet is to test with a proven and recommended battery tester to make sure that doesn't happen.
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